When it comes to high-ticket sales like furniture, jewelry, landscaping, recreational vehicles, pools & spas, ensuring customer satisfaction is crucial for local businesses. A purchase made in haste can lead to buyer's remorse, which is detrimental to both the customer's experience and the business's reputation. This article explores strategies to prevent buyer's remorse and maintain […]
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Enjoy reading our articles about fly fishing and digital marketing
Every business grapples with the challenge of losing customers. The true measure of success, however, is not just attracting customers, but also winning back the ones you lost and securing their loyalty. Recognizing the value of each customer is essential. Given that it's five times more costly to gain a new customer than retain an […]
Are you ready to unlock the cheat sheet to building unbreakable customer relationships? In the fast-paced world of business, acquiring new customers can feel like a never-ending battle. But what if we told you there's a powerful strategy that can save you from this exhausting cycle? Welcome to the realm of customer retention, where building […]
"My customers appreciate the excellent quality, service, and attention to detail that I provide. If only more people were aware of my existence...but my industry is so competitive that it's impossible to stand out." This is the most common issue we hear from business owners. It's also been a challenge for us. So let's get […]
The COVID-19 pandemic has affected the entire world. Business owners have had to scramble to find ways to stay afloat even as they’ve had to work from home and halt in-person sales and services. It’s a lot for anybody to deal with at a time that’s already stressful. The solution for most business owners is […]
The greatest superpower that small business owners have is great service. With incredible service comes repeat customers and referred customers who also become repeat customers! By providing a delightful customer experience, people remember positive interactions with your small business and eventually return to your business again and again. In this article, we will reveal a […]
New customers are great. There’s something undeniably exciting about attracting someone to your business who might not have found it otherwise. That’s the reason that new customer marketing gets all the attention. It’s the glitziest way to grow a business. But guess what? It’s not a very cost effective way to grow a business, which […]
By now, most small business owners know they need to be active on social media. Regardless of your industry or niche, your customers expect to find you there. And social media’s free, so… it’s all easy, right? I wish it were that easy. In fact, I notice that a lot of small business social media […]
New customers are great. There’s something undeniably exciting about attracting someone to your business who might not have found it otherwise. That’s the reason that new customer marketing gets all the attention. It’s the glitziest way to grow a business. But guess what? It’s not a very cost effective way to grow a business, which […]
